All delivery services have a 2pm cut off time. All orders placed before 2pm will be dispatched on the same day. Any orders placed after 2pm will be dispatched the next working day. Orders placed on a Friday after 2pm will be dispatched on Monday.

At checkout you will be able to choose between two delivery options, based on what you need. Standard delivery service which will mean you will receive your order between 2 to 3 working days. Or choose a Next Day delivery service to receive your order the next working day, if you order before the 2pm cut off time.

All items except spares and consumables come with Free Standard Delivery.

Yes. If you notice an error immediately after placing your order you can contact our customer service team who will amend the address for you, as long as the order is yet to be processed or dispatched.

If you’re not in when the first delivery is attempted, our courier service will re-attempt to deliver the next working day, and will try up to 3 times before returning the item to our warehouse. If this happens, please contact our customer service team and we will try to resolve this for you.

If you have not received your order by the expected delivery date and you have received no notification to suggest a delivery has been attempted, please contact our customer service team who will track down your order and ensure it gets to you as soon as possible.

If you notice any damage or fault to your item please contact our customer service team to seek advice on the best course of action. It may be a troubleshooting issue or damaged in transit. Alternatively, if you are certain you’d like to return your item, please see our returns page for information on how to do so.